Terms of Service

These Terms of Service ("Terms") constitute a legally binding agreement between you and Intellix Hub ("we," "us," or "our") governing your access to and use of the Intellix Hub platform, website, and services (collectively, the "Platform") available at intellix-hub.com.

By creating an account, accessing, or using the Platform in any way, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy, which is incorporated herein by reference.

If you do not agree to these Terms, you must not use the Platform. We reserve the right to update these Terms at any time. Your continued use of the Platform after any changes constitutes your acceptance of the new Terms.

The following definitions apply throughout these Terms:

To use the Intellix Hub Platform, you must meet all of the following requirements:

• You must be at least 18 years of age.
• You must have the legal capacity to enter into binding contracts under the laws of your jurisdiction.
• You must not be prohibited by any applicable law from using the Platform or entering into contracts.
• You must not have a previously suspended or terminated Intellix Hub account, unless we have given you express written permission to create a new one.
• If you are using the Platform on behalf of a business or organisation, you must have the authority to bind that entity to these Terms.

By using the Platform, you represent and warrant that you meet all of these eligibility requirements. We reserve the right to verify eligibility and to refuse or terminate access for any user who does not meet these requirements.

To access most features of the Platform, you must create an account. When registering, you agree to:

• Provide accurate, current, and complete information during registration.
• Keep your account information up to date at all times.
• Maintain the security and confidentiality of your password.
• Accept responsibility for all activities that occur under your account.
• Notify us immediately at support@intellix-hub.com if you suspect any unauthorised use of your account.

You may not create more than one account, share your account credentials with any other person, or use another user's account without permission. We are not liable for any loss or damage resulting from your failure to protect your account credentials.

We reserve the right to disable any user account, at any time in our sole discretion, if we believe you have violated these Terms or if we have reasonable grounds to suspect fraudulent or abusive activity.

Intellix Hub is a global online marketplace that facilitates connections between Clients seeking remote talent and Professionals offering their services. Our Platform includes, but is not limited to:

Intellix Hub acts as a facilitator only. We are not a party to any contract formed between a Client and a Professional, and we do not employ, supervise, or control the work of any Professional on the Platform.

As a Client using Intellix Hub, you agree to the following:

Posting Job Requirements

When posting a job, you must provide a clear, honest, and complete description of the work required, including the scope, expected deliverables, timeline, and budget. Misleading or vague job postings that waste Professionals' time are a violation of these Terms.

Reviewing Proposals

Professionals submit proposals in response to your job post. You are responsible for reviewing proposals and making hiring decisions in a fair and non-discriminatory manner. You must not reject applicants on the basis of race, gender, religion, nationality, disability, age, or any other characteristic protected by law. You may view a Professional's full profile after receiving their proposal.

Payment Arrangements for Deliverables

Before work commences on any Deliverable, both parties should agree on payment terms and confirm the payment arrangement. All payment arrangements are agreed between both parties before work begins. Failure to send agreed payments or approve deliverables in a timely manner may result in contract disputes.

Approving and Releasing Payments

You agree to review deliverable submissions in a timely manner — within 7 business days of submission. If you do not approve or dispute a deliverable submission within this window, payment is considered approved and should be released to the Professional. You must not withhold approval of a deliverable without reasonable cause.

Hiring Teams

Clients may hire a Team by contacting the Team Leader through the Platform. When engaging a Team, your contract is formed with the Team Leader on behalf of the Team. All project rates, scope, and deliverables should be agreed in writing with the Team Leader before work commences. Intellix Hub is not responsible for the internal distribution of project payments between Team Leaders and their Team Members.

Leaving Reviews

You are encouraged to leave honest, fair reviews following the completion of a contract. Reviews must reflect your genuine experience and must not be fabricated, coerced, or retaliatory. Intellix Hub reserves the right to remove reviews that violate these standards.

As a Professional using Intellix Hub, you agree to the following:

Creating and Maintaining Your Profile

Your profile must be accurate and up to date. You must only represent skills, qualifications, and experience that you genuinely possess. Creating a misleading profile — including false credentials or fabricated work history — is a serious violation and may result in permanent removal from the Platform.

Profile Privacy

Your profile is private by default. Clients cannot browse a directory of professionals — they can only view your profile after receiving a proposal from you. You are responsible for keeping your profile accurate and up to date.

Submitting Proposals

Browse open job posts at /jobs and submit proposals in response. Your proposals must be honest and relevant to the job posting. Submitting bulk, templated, or clearly irrelevant proposals is prohibited. You must only apply to jobs where you have the genuine capability to deliver the required work.

Completing Deliverables

You are responsible for delivering work that meets the agreed-upon scope and quality standards within the agreed timeline. If you anticipate delays or issues, you must communicate proactively with the Client through the Platform's messaging system.

Connecting Your Bank Account

To receive payment, you must provide valid bank account or payment details on the Platform. Clients send payments directly to your preferred payment account bi-weekly. Agree on payment method before work begins. You are responsible for providing accurate banking information. Intellix Hub is not responsible for payment delays caused by incomplete or inaccurate details.

Team Membership

Professionals may create a Team or apply to join an existing Team on the Platform. By joining a Team as a Team Member, you agree to: (a) abide by the standards and direction of the Team Leader; (b) maintain the quality and professional conduct expected on the Platform; and (c) accept that your membership may be removed by the Team Leader at any time. Team Members remain independent contractors — joining a Team does not create an employment relationship with the Team Leader or with Intellix Hub.

Maintaining Professional Standards

You agree to communicate professionally with Clients, deliver work of reasonable quality, and conduct yourself in a manner that upholds the reputation of the Platform. Repeated client complaints, low ratings, or failure to deliver work may result in account suspension.

Team Creation and Management

Professionals may create a Team on the Platform by completing a Team profile with accurate information. The Team Leader is solely responsible for: (a) ensuring all information in the Team profile is accurate and kept up to date; (b) managing Team membership, including approving or rejecting applications and removing members where appropriate; (c) setting and maintaining the Team's project rate; and (d) representing the Team in all communications with Clients and with Intellix Hub.

Project Rate and Internal Payments

Teams offer services to Clients at a single fixed project rate set by the Team Leader. The internal rate arrangement between the Team Leader and individual Team Members is a private matter between those parties and is not visible to Clients. Intellix Hub is not responsible for and does not mediate disputes regarding the internal distribution of payments between a Team Leader and Team Members.

Client Contracts with Teams

When a Client engages a Team, the contract is formed between the Client and the Team Leader on behalf of the Team. The Team Leader bears primary responsibility for fulfilling the contractual obligations to the Client. Intellix Hub is not a party to any such contract. All scope, deliverables, timelines, and payment terms must be agreed in writing between the Client and Team Leader before work commences.

Platform Oversight of Teams

Intellix Hub reserves the right to suspend or permanently delete any Team profile that violates these Terms, engages in prohibited conduct, receives repeated complaints, or is otherwise determined by Intellix Hub to be contrary to the interests of the Platform or its users. The Team Leader will be notified of any such action. Suspension or deletion of a Team profile does not affect the individual accounts of Team Members unless those accounts separately violate these Terms.

Team Member Conduct

All Team Members are individually bound by these Terms and are individually responsible for their own conduct on the Platform. A Team Leader is not liable for the actions of individual Team Members except to the extent agreed in their private internal arrangements. Intellix Hub may take action against an individual Team Member's account independently of any action taken against the Team as a whole.

Intellix Hub charges a 15% platform fee on contract value. This fee is paid by the Client on top of the Professional's agreed rate. The Professional receives 100% of their agreed rate. Bonus payments are always commission-free.

The Platform Fee covers:

• Wise bank transfer payments secured by Intellix Hub. Professionals receive their full agreed rate upon Client approval.
• Bi-weekly payment releases with full fee transparency
• Dispute mediation and resolution services
• Platform maintenance, development, and security
• Client–Professional matching and search infrastructure
• Customer support and trust & safety operations

Platform Fee: 15%. The Client pays a 15% platform fee on top of the Professional's agreed rate. The Professional receives 100% of their agreed rate. The platform fee enables secure payment holding, dispute resolution, and platform operations.

The minimum contract duration is 1 month (Trial Period). There is no 2-week contract option. After the trial period, contracts may be renewed by mutual agreement for 3, 6, 9, or 12 months.

Intellix Hub reserves the right to introduce a Platform Fee in the future. Users will receive reasonable advance notice before any fee changes take effect. Changes will not apply to contracts already active at the time the change takes effect.

When a Client hires a Professional through the Platform, a direct contract is formed between those two parties. Intellix Hub is not a party to that contract. We provide the infrastructure and tools to facilitate the relationship, but we do not supervise, direct, or control the work performed.

Professionals are independent contractors, not employees, agents, or representatives of Intellix Hub. Nothing in these Terms creates an employment relationship, partnership, or joint venture between Intellix Hub and any Professional.

Clients and Professionals are solely responsible for the terms of their working agreements, the quality of deliverables, meeting deadlines, and resolving any disagreements about scope. Intellix Hub's mediation process (Section 13) is available as a resource but does not constitute legal arbitration and is offered on a best-efforts basis.

By using the Platform, you agree not to engage in any of the following prohibited activities. Violation may result in immediate account suspension or permanent termination.

You agree to indemnify, defend, and hold harmless Intellix Hub and its affiliates, officers, directors, employees, agents, licensors, and service providers from and against any and all claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable legal fees) arising out of or relating to:

• Your violation of these Terms
• Your use or misuse of the Platform
• Content you post or transmit through the Platform
• Any contract you enter into with another user through the Platform
• Your violation of any applicable law or the rights of any third party
• Any dispute between you and another user

Intellix Hub reserves the right to assume the exclusive defence and control of any matter subject to indemnification by you. You agree to cooperate fully with our defence of any such claims.

Intellix Hub is a globally accessible platform and welcomes users from around the world. However, by accessing the Platform, you acknowledge and agree that:

• You are responsible for compliance with all applicable local, national, and international laws in your jurisdiction, including any laws regarding the transmission of technical data, export controls, and applicable employment or contractor regulations.
• Currency conversion and any associated fees are your responsibility. All Platform transactions are denominated in USD unless otherwise stated.
• You are solely responsible for understanding and meeting your tax obligations in your jurisdiction, including income tax, VAT, GST, withholding taxes, and any other applicable levies.
• Intellix Hub does not guarantee that the Platform is appropriate or legal for use in every jurisdiction. If you access the Platform from outside your country of residence, you do so at your own initiative and at your own risk.
• Some features may not be available in all countries due to regulatory or payment processing restrictions.

We reserve the right to modify these Terms of Service at any time. When we make material changes, we will update the "Last updated" date at the top of this page, send a notification to the email address associated with your account, and display a prominent notice on the Platform.

Changes become effective on the date specified in the notice. For material changes, we will provide at least 30 days' notice before the new Terms take effect, except where changes are required by law or to address security issues, in which case shorter notice may be given.

Your continued use of the Platform after the effective date of any changes constitutes your acceptance of the new Terms. If you do not agree with the revised Terms, you must stop using the Platform and delete your account.

The following terms govern eligibility for Intellix Hub's HMO health coverage benefit (the "HMO Benefit"). The HMO Benefit is a coming-soon feature and is subject to availability.

1. Eligibility requires one continuous active contract with the same client for a minimum of 5 consecutive months.
2. HMO coverage activates at the start of the 6th consecutive month.
3. Coverage is tied to the active contract. If the contract ends for any reason — including client cancellation, professional resignation, or mutual termination — HMO coverage ceases the following month.
4. Starting a new contract with a different client resets the eligibility counter to zero.
5. Gaps in contract activity of any duration reset the eligibility counter to zero.
6. Intellix Hub reserves the right to modify HMO benefit terms with 30 days written notice.
7. The HMO Benefit is subject to availability and Intellix Hub's financial capacity at time of activation.

Severability: If any provision of these Terms is found to be unenforceable or invalid under applicable law, that provision will be modified to the minimum extent necessary to make it enforceable, or if it cannot be modified, it will be severed from these Terms. The remaining provisions will continue in full force and effect.

Entire Agreement: These Terms of Service, together with our Privacy Policy and any other agreements or policies expressly incorporated herein, constitute the entire agreement between you and Intellix Hub with respect to the Platform and supersede all prior and contemporaneous agreements, proposals, or representations, whether written or oral.

No Waiver: Our failure to enforce any right or provision of these Terms will not be deemed a waiver of such right or provision. A waiver of any right or provision will only be effective if in writing and signed by an authorised representative of Intellix Hub.

Assignment: You may not assign or transfer your rights or obligations under these Terms without our prior written consent. Intellix Hub may freely assign these Terms in connection with a merger, acquisition, corporate reorganisation, or sale of assets.

If you have any questions about these Terms of Service, please contact us:

For general enquiries, trust and safety matters, or dispute escalations, you may also visit our Contact page.